Refund & Cancellation Policy

Effective Date: July 11, 2026

Last Updated: July 11, 2026

1. Introduction

This Refund & Cancellation Policy ("Policy") explains how subscriptions, payments, cancellations, and refunds are handled for TargetAYS.

This Policy forms part of the TargetAYS Terms of Service.

By purchasing or subscribing to any paid TargetAYS Services, you agree to this Policy.

2. Current Service Status

At the time of publication, TargetAYS is under active development.

Paid subscription plans may not yet be available.

This Policy will automatically apply once paid subscriptions become available.

3. Subscription Plans

TargetAYS may offer one or more subscription plans.

Subscription plans may differ in:

number of projects;
AI usage;
advertising account connections;
campaign limits;
reporting functionality;
storage capacity;
support level;
available integrations.

Current pricing is always published on the TargetAYS website.

4. Billing

Subscriptions may be billed:

monthly;
annually;
or under another billing cycle published at the time of purchase.

Subscription fees are charged in advance unless otherwise stated.

Users authorize the selected payment provider to charge the applicable subscription fee.

5. Automatic Renewal

Unless cancelled before the renewal date, subscriptions may automatically renew for the next billing period.

The renewal amount will generally be the subscription price in effect at the time of renewal.

Users are responsible for cancelling subscriptions before the next billing cycle if they do not wish to continue.

6. Cancelling a Subscription

Users may cancel their subscription at any time.

Cancellation prevents future renewals.

Unless otherwise required by applicable law, cancellation does not automatically generate a refund for the current billing period.

Where available, cancellation may be completed from:

Settings -> Subscription

or by contacting:

support@targetays.com

7. Effect of Cancellation

After cancellation:

automatic renewal stops;
access to paid features continues until the current billing period ends;
no additional subscription charges are made unless the user subscribes again.

After expiration, premium features may become unavailable.

8. Refund Eligibility

Refunds may be granted only in the circumstances described in this Policy or where required by applicable law.

Refund requests are evaluated individually.

Approval of one refund request does not create an obligation to approve future requests.

9. Situations That May Qualify for a Refund

TargetAYS may consider refunds where:

duplicate payments occurred;
billing errors occurred;
unauthorized payments are verified;
payment was collected due to a technical malfunction;
paid functionality was unavailable for a substantial period due solely to TargetAYS;
applicable consumer protection laws require a refund.

10. Situations That Normally Do Not Qualify

Refunds are generally not provided because:

advertising performance was unsatisfactory;
campaigns did not achieve desired results;
advertisements were rejected by advertising platforms;
AI recommendations were not followed;
the user changed their mind;
the user no longer requires the Services;
the user forgot to cancel before renewal;
the user violated the Terms of Service;
the account was suspended for policy violations.

11. AI Services

AI-generated recommendations, campaign structures, advertising copy, or creative suggestions are provided as digital services.

Dissatisfaction with AI-generated outputs alone does not automatically entitle a user to a refund.

12. Trial Periods

TargetAYS may offer:

free plans;
free trials;
promotional access;
beta access.

Specific eligibility rules will be published when such offers become available.

Unless expressly stated, trial periods automatically end at their scheduled expiration.

13. Promotional Pricing

Discounted pricing, introductory offers, coupons, referral credits, and promotional campaigns may have separate terms.

Unless expressly stated:

promotional discounts cannot be exchanged for cash;
unused promotional credits expire according to their terms;
promotional pricing may not be combined with other offers.

14. Taxes

Subscription prices may exclude taxes where permitted by law.

Users remain responsible for applicable taxes, duties, or governmental charges unless TargetAYS is required to collect them.

15. Chargebacks

Users are encouraged to contact TargetAYS before initiating a payment dispute or chargeback.

Where a chargeback is initiated:

the relevant subscription may be suspended;
access to premium features may be restricted;
additional verification may be required before future purchases.

Fraudulent chargebacks may result in permanent account termination.

16. Failed Payments

If a payment cannot be processed:

subscription renewal may fail;
premium access may be interrupted;
additional payment attempts may be made where permitted by the payment provider.

Users remain responsible for maintaining valid payment information.

17. Currency

Payments may be processed in one or more supported currencies.

Exchange rates, bank fees, and payment provider charges are determined by the applicable financial institution or payment processor.

TargetAYS is not responsible for exchange rate fluctuations.

18. Payment Providers

Payments may be processed through authorized third-party providers.

Depending on future implementation, these providers may include:

Stripe;
PayPal;
other authorized payment processors.

TargetAYS does not store complete payment card numbers.

19. Account Deletion

Deleting a TargetAYS account does not automatically cancel an active subscription.

Users should cancel subscriptions before deleting their account.

Deletion of an account does not automatically create eligibility for a refund.

20. Subscription Changes

Users may upgrade or downgrade subscription plans where such functionality is available.

Changes may:

take effect immediately;
take effect at the next renewal;
be prorated,

depending on the applicable subscription rules.

21. Enterprise Agreements

Enterprise customers may be subject to separately negotiated commercial agreements.

Where an Enterprise Agreement conflicts with this Policy, the Enterprise Agreement governs to the extent of the conflict.

22. Consumer Rights

Nothing in this Policy limits mandatory consumer rights that cannot legally be excluded under applicable law.

Where local consumer protection laws provide additional refund rights, those rights continue to apply.

23. Refund Procedure

To request a refund, contact:

refunds@targetays.com

Include:

account email;
payment date;
payment amount;
transaction reference, if available;
reason for the request.

Additional information may be requested to verify ownership of the payment.

24. Refund Processing Time

Where a refund is approved, TargetAYS will normally initiate the refund within 10 business days.

Actual processing time depends on:

the payment provider;
the financial institution;
card issuer;
local banking systems.

25. Policy Updates

TargetAYS may update this Policy from time to time.

Material changes will be published on the TargetAYS website.

The "Last Updated" date reflects the most recent revision.

26. Contact Information

TargetAYS

Website: https://targetays.com

General Support: support@targetays.com

Refund Requests: refunds@targetays.com

Legal: legal@targetays.com

Legal Entity: To be added after company registration.

Registered Address: To be added after company registration.

Country of Registration: To be added after company registration.

27. Related Documents

This Refund & Cancellation Policy should be read together with:

Terms of Service;
Privacy Policy;
Acceptable Use Policy;
AI Usage Policy;
Data Deletion Policy;
Cookie Policy.